On Wednesday, a sudden change in Facebook’s policy crashed The Tinder app, temporarily deleted users’ matches and messages, and sent Tinderers into shear panic. Tinder users reported not being able to log in to the app hours after Facebook’s new policy was implemented.
The social media giant changed the rules that govern the data exchanges with third-party apps like Tinder. Facebook wants to prevent a scandal the size of the Cambridge Analytica-gate, in which 87 million Facebook users saw their personal data being handed over to a Trump campaign-aligned British data analytics firm.
To log in the dating app, Tinderers must either do it via their Facebook account or phone number. The former option is the most popular, but on Wednesday, it was largely unavailable.
Lonely hearts took to Twitter to complain about the mishap as the app stubbornly refused to get them back to swiping.
Problem Has Been Solved
Tinder acknowledged on Twitter that a “technical issue” was keeping its users stuck. The company apologized “for the inconvenience” and promised to get the app back “soon.” Meanwhile, the problem has been fixed, with Tinderers reporting that their matches and messages are back.
The matches have appeared again on the app now
— angus coventry (@anguscoventry) April 4, 2018
Tinder is not the only match-making app that needs Facebook to log in. Rival Bumble has the same login system and it reported similar issues on Wednesday.
Many Tinder users complained on Twitter that their matches, messages, and dates were gone. Some of them voiced concerns about probably losing the love of their lives. Others joked about not having any matches or new messages for years, wondering what the problem might be.
I had 890 matches… the goal was to reach 1000 – I need my matches back!
— Sara Greenwood (@twisara90) April 4, 2018
I LOST ALL MY MESSAGES. WHAT IF I WAS SPEAKING TO THE LOVE OF MY LIFE??? COME ON
— Bianca (@biianncaa1) April 4, 2018
The matches and messages were reportedly still available in the laptop version of the website, but few people felt comfortable to pull up the Tinder page on their personal computers for everyone to see.
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