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Users Startled by Alexa’s ‘Creepy’ Laugh in the Middle of the Night

Amazon's Echo dot on a bookThis week, several users of Amazon’s smart home assistant Alexa reported that they were startled to hear the AI-powered piece of software laughing near them out of the blue. On Wednesday, Amazon said its engineers are aware of the problem and working on fixing it.

On the same day, Amazon said that the laugh is triggered by the ‘Alexa laugh’ combo of words. Since users can use that phrase many times over is different contexts, the e-commerce giant plans to switch it to ‘Alexa, can you laugh?’

The company is confident that the change will be less likely to prompt the smart assistant to give the creepy laugh. In short, Amazon suggests that users who reported the problem probably used words and phrases that the system took for the trigger phrase.

A spokesperson for the company also said that in response to the ‘Can you laugh’ question, the smart assistant will reply ‘Sure, I can laugh’ before actually laughing.

Users Panicking over the Incident

Many users complained on social media that Alexa started to laugh randomly, as they didn’t even ask it to wake. Also, some Redditors were so panicked that they initially believed that a real person was laughing via the smart speaker in a prank. And it can be quite scary, if you live alone. Many users said they immediately unplugged the device after hearing the laugh.

The incident was first reported in mid-February. One Twitter user even posted a video showing an Alexa-enabled smart speaker ‘laughing’ out of the blue.

Since then, many other users reported the same incident. Some of them heard Alexa laughing when they told it to turn off the lights. Twitter user Gavin Hightower, however, said he was just lying in bed about to fall asleep when he heard the ‘creepy’ laugh coming from his Echo Dot smart speaker.

Image Source: Flickr

About Megan Bailey

Megan Bailey is a true journalist, but it wasn’t easy for her to find her true calling. She worked in a PC service all throughout her college and not she is using her hardware and software skills to write technology articles. The thing she loves most about her job is being able to keep tech lovers up to date with the recent trends.

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