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Spotify updates privacy policy, user outcry and the company apologize

Spotify, the Swedish media streaming service, which provides services such as music streaming, video streaming and also podcast, now apologized its global customers for the recent unexpected changes made in Spotify’s terms and conditions. The updated policy becomes a viral among the consumers, and which significantly takes away the point of respecting users’ privacies.spotify

The Swedish-based company, which has almost 75 million users, including 20 million premium users, made a change in its company terms and condition, which forcibly made the customers to agree to its new terms and policies. By updating its privacy policies, the company will collect user’s information from their mobile, and snipe various information regarding user’s engagements in other activities. Also, this will gather information from the users, which they were performing in the social media websites such as Facebook, Twitter and others.


The updated policies come with three major clauses, and they are,

  • The company will collect various sorts of information, which is stored in the user’s mobile device, including contacts too. This information might be used for some other purpose that are specified in the Privacy Policy.
  • In addition to that, the company will collect information from the device, and also the services that the consumer is interacting with. Also, the company will collect information from GPS and from other sensors such as movement of the users, the speed of their movement and so on.
  • Also, the company will collect information from the users, in case their integrated Spotify account with Facebook or any other platforms. In that case, the company will collect all sorts of integration with the services. For instance, if users click Like on Facebook, then it will be stored in the company server.

After the release of terms and condition, the company chief executive officer, Daniel Ek, posted in the company’s official blog, and he added that an announcement regarding the data was considered as optional, and therefore, it seems to be neglected, when the policy was announced at first.

In the blog post, Spotify CEO Daniel Ek mentioned as,

We are in the middle of rolling out new terms and conditions and privacy policy and they’ve caused a lot of confusion about what kind of information we access and what we do with it. We apologize for that. We should have done a better job in communicating what these policies mean and how any information you choose to share will – and will not – be used.

We understand people’s concerns about their personal information and are 100 percent committed to protecting our users’ privacy and ensuring that you have control over the information you share.

Mr. Ek promised that he will personally take care of the problem and he added that, in order to extract value, the company has made terms and conditions. But, it resulted in inevitable back down. Stay Tuned with TheNextDigit for more updates in Spotify.

About Zaveeth Aslam F

Zaveeth Aslam F is an enthusiast, emerged into blogging, software development and technical writing. He loves to all aspects of Technology, Online Shopping, Gadgets and expert in Mobile Phones (iOS, Android, BB, etc.). Before joining TheNextDigit, he worked with several organizations, and has a wide range of knowledge in field of Internet.He has a collection of gaming consoles from Gameboy to latest Xbox One. He writes news articles related to gaming, smartphones and other gadgets.

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