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AT&T user data breached in April by its vendor’s employees


In April, there was a security breach in AT&T (NASDAQ:T), where three employees of one of its vendors had unauthorized access to an unknown number of users’ personal information, and AT&T confirms the breach and released a statement.att-logo-emblem

The incident took place between April 9 to 21, where some users’ call records and social security numbers were compromised. Although AT&T confirmed about the user data breach. it hasn’t revealed the exact number of affected users, it’s definitely more than 500. According to California law, if more than 500 local customers affected in any incidents, then the responsible company should disclosure the incident to the public.

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AT&T official said in a statement

“We recently learned that three employees of one of our vendors accessed some AT&T customer accounts without proper authorization. This is completely counter to the way we require our vendors to conduct business. We know our customers count on us and those who support our business to act with integrity and trust, and we take that very seriously. We have taken steps to help prevent this from happening again, notified affected customers, and reported this matter to law enforcement.”

It’s also has been reported that the data breach of AT&T happened as those 3 employees were keen on obtaining the request codes to unlock its smartphones. Last year’s March onwards, AT&T begun to unlock any of its devices for free of cost, only if the requested customer has a good track record, such as having an account with minimum of active 60 days, good standing, without any due and completed the service agreement or contract.

In 2013, all other major US carriers, including Verizon Wireless, Sprint, T-Mobile and U.S. Cellular started to provide unlocking service for its smartphones and tablets. These companies were also agreed to commit a voluntary set of principles to make the device unlocking easier for its customers, such as unlocking the device for those customers who fulfilled their service contracts, posting unlocking policies information, easy unlocking for military personnel and sending notifications to users about the unlocking feature to eligible customers etc.

In a swift move, AT&T had informed the issue about the data breach to the law enforcement of United States. The company has also announced that it would offer one year of free credit monitoring service for affected users.

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About Kate McEnroe

kate@thenextdigit.com'
Kate is a well known optimist New Yorker and experienced in digital as well as analog gadgets, she is the senior manager as well as senior writer of TND Media, who loves to write about Microsoft technologies, Laptops & PCs. All posts by Kate

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