Google and HP resumed the sales of HP Chromebook 11 and announced to provide a free charger replacement for the original charger, which was said to be faulty.
On last November, both HP and Google paused the sales of Chromebook 11 sales after numerous complaints about the charger over heating issues. Retailer such as Best Buy also halted the HP Chromebook 11 sales and later Google and HP jointly confirmed on their websites about the halt of sales and said to not use the charger until it finds the solution. This Chromebook was released to the market in last October.
Now, both the companies have announced about the recall of the original charger for the new replacement and current Chromebook 11 owners, who bought before December 1, have to fill an online form for new charger, which will be shipped with a prepaid shipping package to return the original faulty charger in order to dispose it properly. Once again, it said, “stop using the recalled charger.”
“With guidance and approval from the CPSC and other regulatory agencies, Google and HP are recalling the original charger for the HP Chromebook 11.”
Now, the HP Chromebook 11 sales resumed and available at HP as well as other retailers such as Best Buy, Walmart and Amazon for $279, which comes with the new improved charger. The recall will not affect the company because, the Chromebooks are being adapted by many companies. Recently, Dell entered the Chromebook segment and announced a new Dell Chromebook 11, which is to be released in January 2011 and the devices has been already termed as “targeted to students with educational features” by the company.