Sony’s November 15th launch of PlayStation 4, a next-gen gaming console seen a strong start and the firm has announced that more than 1 million consoles have been sold in first 24 hours and said that it’s investigating reports of hardware issues.
The number came here are only from U.S. and Canada, where the device launched initially.
Andrew House, Sony Computer Entertainment’s president and group CEO said in the press statement,
“We are thrilled that consumer reaction has been so phenomenal. Sales remain very strong in North America, and we expect continued enthusiasm as we launch the PlayStation 4 in Europe and Latin America on November 29.”
Prior to launch, the company has already announced that it had more than one million PlayStation 4 pre-orders and most of these first day sales, but the sales numbers in first day is doubled than first month sales of its PS3 in November 2014 in U.S. and Japan.
However, the European countries will get the console in few weeks, which could help Sony to beat the struggling total sales of Nintendo Wii U within few weeks, may be, by the end of this year. Currently, only 3.91 million Wii U consoles have been sold by Nintendo globally. The next week introduction of Microsoft’s Xbox One gaming console will also give tough competition to PS4 and it might affect the growth of the sales numbers.
However, behind these large sales numbers, there lies some issues on console (0.4% of them, said Sony) such as blue screen of death and bricked consoles. But, one of the retailer, Amazon has got more than 30% 1-star rating by 500 out of 1800 reviewers, which shows the seriousness of the issue.
Regarding the Sony PS4 technical problems, a spokesman of Sony’s video games division of U.S., Dan Race said,
“This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and represent a very small percentage of total units shipped to consumers to date.”
Sony has to take this seriously, before it has to publicly acknowledge about the “unacceptable number of repairs” as did by Microsoft after 2 years of its Xbox 360 console’s launch. Furthermore, Microsoft also decided to provide extended warranty for the affected consoles, which emptied around $1 billion from the company.