The tech giant, Apple Inc (NASDAQ:AAPL) is now offering an opportunity for its global customers who were using iPhone 6 Plus with faulty iSight Camera. The issue affects very limited ranges of mobile with limited serial numbers that sold between the month of September 2014 and January 2015.
Since the release of iPhone 6 Plus, customers have been complaining about the iSight camera issue; but, Apple remained silent about it. Customers reported that the camera is causing blurry photos, and the model promises a better camera.
Recently, Apple responded to this issue and according to them, a few models lack the optical image stabilizer component in them, which is causing this issue. Apple has found out that a few percentage of iPhone 6 Plus model is producing blurry images and, is a thing, which will surely ruin the reputation of US Company as well as hammer its sales. So in order to carry on the reputation, Apple announced that it is giving iPhone 6 Plus owners the opportunity to replace the iSight camera for free.
It is reported that camera related issue is found only between limited serial numbers that has been sold from September 2014 to January 2015. You can check whether your phone is affected by the issue or not by logging onto the official website of Apple and checking your device serial number.
Apple has set up a support page to help its customers determine whether their device is affected or not. The page provides instructions on how to get the device replaced at free of cost. Initially, there is a space where you should type your device serial number to check whether your device is affected or not and if you find affected then how can you replace it.
On Apple Inc’s support page for the iSight Camera Replacement, the company has mentioned as,
Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.
Eligibility: If your iPhone 6 Plus is in working order and exhibits the symptom described above, use the serial number checker below to see if it is eligible for this program. This program only applies to iPhone 6 Plus.
Though, Apple is not going to issue a new device rather they will replace only the camera, you have to ensure that it is in decent condition or else you might be charged for repairing.
Samsung was the first one to launch the genre of phablets in the competitive market, but iPhone 6 and iPhone 6 Plus gave hard competition for it despite their late introduction. Simply one can just say that Apple has been successful eating up Samsung’s market of phablets with its back to back class iPhone models, however Samsung is still crowned and untouchable in the Smartphone market with the help of its Galaxy Note 5 and Galaxy S6 Edge Plus which were released in the Samsung unpacked 2015 event all together.
With the release of next iPhone model which is expected to happen in the next month will let us know ultimately who the undisputable winner in the market is.[ Source ]