Apple Inc. (NASDAQ:AAPL) has announced that it will fix 3TB hard drive in the late 2012 model of iMac that was purchased between December 2012 and September 2013. The company has issued a bulletin warning that “a small number of 3TB hard drives” might fail in certain conditions, and will replace the affected ones for free.
According to MacRumors forum, commenters believe that Seagate’s faulty HDDs in the model as Apple had conducted similar programs to replace 1TB Seagate drives. Apple has already started to notify customers who had registered a valid email address about the disk replacement program. Users who believe they’re eligible, but don’t get anything can check the iMac’s serial number here.
Customers who have repaired the hard drive, can contact the company for a refund. The replacement program will cover iMac models until December 19, 2015, or three years from the date of the iMac’s sale. In 2011, Apple announced a replacement program for select 21.5-inch and 27-inch iMacs that were sold between May and July. The program replaces the 1TB Seagate hard drive and the program was extended by one year, and expired on July 23, 2013. The latest program could also see a time extension based on the number of requests from users.
The 3TB hard drive is not available in base models or entry-level iMac configurations, but has been available for professionals and consumers who opt for more built-in space. In 2010, a repair program for early MacBook models was launched. For more details on the iMac replacement program, users can contact Apple’s support website. Users a take the iMac to the Genius Bar at Apple Store with an appointment, or to an Apple technician. Customers who are unable to reach out to Apple by themselves can submit a claim through the Apple’s official website.[ Source ]