Home >> News >> Xiaomi Redmi Note 3G/4G: Issues and its fixes (display, camera, audio and more)

Xiaomi Redmi Note 3G/4G: Issues and its fixes (display, camera, audio and more)

Xiaomi Redmi Note is probably one of the hottest devices in the market when considered the features that it provides. To add to it, Xiaomi Note, just like the other counterparts comes at a real unbeatable price, making the device the first choice for everyone who are looking forward to adding a smartphone to their belongings with high specs. But sadly,  Xiaomi has not been able to produce the device that one was expecting after the Redmi S and MI. To be true, the expectations rose considerably as Redmi Note certainly disappoints many.redmi-note_650_102214042532

Update (15/02/2015): Xiaomi has begun to roll out the latest MIUI v6.3.5.0 (KHIMIBL) stable firmware. The firmware is being packed in a 577MB file through OTA. This firmware is based on Android 4.4.4 KTU84P KitKat version. After testing with this new software update, it looks like most of the camera, music and lagging problems have been fixed by the company. You can see a significant change in the theme and user-interface of Xiaomi Redmi Note 4G handset. If you have received the update, let us know in the comments field below.

Xiaomi has created quite a reputation for itself with its devices. The sales recorded for the devices were way more that what was expected. The reports are that Xiaomi has already more than 50,000 units of Redmi Note in its first Flash Sale. But since then various reports have started flooding in with various complaints related to various components about the device. The array of complaints includes issues related to display, touch response, battery life, 3G, 4G and Wi-Fi issues, etc.

Main issues with Xiaomi Redmi Note:

Display Problems: Many reports from various individuals suggest that they are facing considerable issues with Xiaomi Redmi Note display. As it happens, the display seems to stay black during a phone call even after it is moved away from the ears. It is a normal fact that the screen goes black during a call while it is near the ears in order to prevent accidental disconnection of the ongoing call and lights up again once the mobile phone is moved.

Probable Cause: The probable reason for the disturbance is that fact that there might just be something wrong with the display of the Redmi Note Unit or the issue may well be on the Proximity Sensor. The proximity sensor is the unit responsible screen going black during calls.

Things You can do: Whatever be the case, the users are recommended to take on the hardware test in order to determine the faulty unit, it it exists. You can dial ‘*#*#64663#*#*’ in order to take on the test. In case, any component fails the hardware test, the users must take their devices to the nearest Xiaomi Service Center.

Charging Problems: Some of the users have also stated that they are facing a few problems with charging. The makers recommend the use of the original battery and chargers for the purpose of charging. If the issue still persists, the users must take their Xioami Redmi Note to the nearest service station.

Network Problems: The reports coming in from the users also include the issues that they are facing with the internet connection. According to the reports, there are a few Xiaomi Redmin Note units, which are unable to hold on to the Internet connection.

According to the makers, the probable reason for the issues with Internet connection, is the wrong settings being used. The users are advised to  ensure that they have proper internet settings installed. If the problem persists, the users should contact the Xiaomi Redmi Note service center.

In addition to the issues mentioned above, many users have also experienced more disturbances with the device. The audio stops suddenly when a headphone is connected to the device. The issues persist for both Google Play Music and MIUI audio player. The camera has also showed signs of trouble as some individuals report that it lags while on the move and forces ‘shut’ at time while it is being used.

There is no doubt about the fact that the device that Xiaomi has made, has exceptional features, but the mix has not been good and so have not been the results. One expects that Xioami will come out with the fixes soon enough.

Also Read: Oppo U3 to release one day before Xiaomi’s Redmi Note 2.

Source ]

About Wayne Murphy

Writer and specialized in Mobile Phones (iOS, Android, BB etc), who was with the TND team since it's inception. Other than Blogging, he is also pursuing his graduation on Business Management at CA, California University. All posts by Wayne


  1. I have been facing the display issue mentioned in this article. I took the hardware test by dialing *#*#64663#*#* and calibrated proximity sensor. The issue seems to be fixed.

  2. I am facing problem with the camera of redmi note 4G. I have purchased it for cam. But it discouraged me a lot. It is better to rectify it as early
    aspossible with new software replacement

  3. last few days my xiaomi note 4g handset not showing internal memory data base. THis data save but not showing in gallery.

  4. And also when you play a music your phone was lock there's no player shown at the main screen while your phone was lock then you need to open again to next the song hanging problem with came also it was so hard to take a picture or video please help to fix this problemm

  5. one problem is more also that while playing video when it goes to full screen mode, it can not be come back and we can stop finally it hangs and after switching of we can run again this. I have this prob often.

  6. the screen goes fluctutaing for several hours, shows blue line, stars on the display what to do?

  7. I have received update of UI. facing problem with internet connection and aslo mobile network. should I update the UI?

  8. I have received update of UI. facing problem with internet connection and aslo mobile network. should I update the UI?

  9. I have also same problem.

  10. Legging in Camera and during Charging…

  11. Dear peter I too was having same problem of hanging camera. I just did the below steps.
    1) restart your phone.
    2) do not access any thing till 15 minutes after restart.
    3) Download & update with the latest MIUI software available through OTA approximately about 550MB.
    4) Restart your phone and use it after 10 minutes of restart.

    Hope your problem will be solved.

  12. After update redmi note 4g there no media sound.

  13. Is this update for Redmi note 3g also?

  14. MIU Browsers and other inbuilt apps have been deleted after factory reseting. How can I solve dis issue..
    Plz do reply asap..

  15. cant play games with their obb files.. .. really very nasty….!! plz help.. should i update to fix this problem or should i root the phone. .?

  16. In this phone , I am face the problem that mail is access but not sent.

  17. my new "redmi note 4g" mob ear speaker is not working, what can i do for this problem??????

  18. if u have any software issue pls contact customer care or nearest service centre. . I had problem with using the regular apps which i use. .but the customer service solved it with a single call. . and i dont find any touble with camera. .small bugs were there at the begining but were fixed after 2nd ui update. its about 1 month ago i bought my phone

  19. Same problem!!! Now i can't see anything.

  20. I had a problem with my front camera wt can I do??

  21. The SD card is not working . the memory gets full all the time and unable to update or download new appdue to space problem .

  22. Very poor service and disgusting mobile of Xiomi suggest to everyone don’t waste money on RedMI mobiles or products.

  23. thank you for the tip. The displayon my Redmi note 4g phone is now restored after I followed the suggested procedure. the suggestd procedure was "Things You can do: Whatever be the case, the users are recommended to take on the hardware test in order to determine the faulty unit, it it exists. You can dial ‘*#*#64663#*#*’ in order to take on the test. "

  24. I am using Redmi note 4g. It was hanged and there is no display (only balck), when using whatsapp at charging. Then dessembled phone and battery, after that assembled it and on the phone "mi.com" screen only show for a long time. There is no further move to next home page. Need your ideas to use that phone.

  25. I changed the screen size on my Xiaomi Redmi Note and after rebooting it says "Home screen has stopped" is their a way to get back into settings and change back? If I do a factory reset will that change it back so it works? As of now it will not let me do anything and home screen is blank except for the error. Any help will be appreciated.

  26. I buied the mobile n Aug but I lost the display n November so sad wht should I do with this is there any free services available

  27. The theme app disappeared. I can't change my lock screen and wallpaper.. Any ideas?

  28. When music player is opened in redmi note 3g, a pic appears with chinese font.. how to deactivate it ?

  29. mi note prime 4g camera is not working what is the reason and solutions

  30. I am facing the music app problem, as soon as I connect headphone it stops and phone hangs and restarts it's so annoying , please help?

  31. My android camera generally shows camera error and says that it cannot connect to the camera . What shpuld I do now??

  32. Same with my redmi note 3 whrn i increase vol beyond75%

  33. I am facing the camera problem where it goes blank. Not showing any image for both back n front camera. How can I fix this problem?

  34. I have same issue in the music app

  35. I have same issue in the music app

  36. I am facing wifi problems you can check ur self

    Its wifi connection sytem is so weak my brother opo phone show 3 signal in same place my shows one and thay to disappear what the hell os this what u want i stuck with wifi help plz

  37. I am facing a charging problem, when I connect my note 3 to charger it only for 10-14 sec and then charging automatically turn on off on off

Leave a Reply

Your email address will not be published. Required fields are marked *